Allan had just broken up with Mazelle. She went on a date with a new man, and her and Allan's "song" came on the radio. It ruined the whole evening. The song, the memories, changed her mood completely. Ever drive in the car with a girlfriend and a song comes on the radio, and she bursts into tears? It can be hard to function when something like that happens at work. Why do we have such strong reactions? We learn in Emotional Intelligence that we learn not just the 'thing' but the sight, sound, smell, and feel of it, and...