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Remote-management package delivers Web-based help desk

3am Labs extended its line of remote management products on Monday, delivering a Web-based help desk platform that allows administrators to gain control of a remote system to resolve problems without having to preinstall any software. Called LogMeIn Rescue, the product allows either technicians or users to initiate a session through a Web site, where a small applet is downloaded to the user's desktop system. The applet enables temporary remote access. The complete remote support process is permissions-based: End-users must explicitly give permission to technicians for capabilities such as remote view, remote control, file transfer, and access to system information....

Experience the Freedom - Scientific-Atlanta at Cable-Tec Expo 2005

When it comes to helping cable operators "Experience the Freedom," Scientific-Atlanta delivers the products and services for today's systems and tomorrow's next-generation advanced networks. Whether the need is for digital simulcast, advanced video encoding or switched digital broadcast, MSOs can benefit from Scientific-Atlanta's decade-long experience delivering interactive video services and the launch of 270 digital headends and deployment of over 20 million digital set-tops. Scientific-Atlanta, Inc. (NYSE: SFA - News; ) is a leading supplier of digital content contribution and distribution systems, transmission networks for broadband access to the home, digital interactive set-tops and subscriber systems designed for video,...